If you are dissatisfied with your shipment for any reason, you may request to exchange and or receive a refund within 30-days of receiving your order. Please notify us as soon as possible so that we can take care of the issue and provide you with the best solution.
To request a return or exchange contact us at Memoirforyou@gmail.com. We will be delighted to assist you with all of your questions and concerns in a good timely manner and will provide you with all tracking information according to your request.
Thanks for shopping with Memoir and it's with pleasure that we serve you.